A Western Massachusetts Fairy Tale (With An Appearance by Mo Willems)

I love people. I don’t often feel that way – and the news from the last few weeks has made it more of an act of willpower than an easy truth – but after our experience on Saturday my faith is restored. There are plenty of people who are good and kind and willing to go above and beyond to help others, and it was sheer luck those are the people who I ran into at The Eric Carle Museum of Picture Book Art.

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Giant hallway art

We are huge, huge Mo Willems fans in our house. It wasn’t love at first sight (I was a little baffled by Knuffle Bunny the first time I read it and also super annoyed no one could tell me if the “K” was silent*) but once Evan and then Caroline were old enough to help choose our bedtime reading selections Mo quickly became a favorite. We have all three Knuffle Bunnies and several Pigeon books at home, and almost always include at least one Mo Willems in our library picks. When I heard he was going to be at the Eric Carle Museum on one of our rare weekends home (we missed the last one) I knew we had to make the drive.

E was working, as usual, so I packed up and we made the 90 minute drive early Saturday, getting to the museum seconds before they opened the doors at 10 am. Right as we hit the ticket counter I realized my wallet wasn’t in my bag. It was one of those moments where you can literally feel the universe split into two separate paths – one where I was smart and double-checked my bag before I left home or stopped for gas in town or went through the drive thru for a coffee 10 minutes from home and realized my mistake, and one where I was and idiot there in Massachusetts, without my money or credit cards or debit card or driver’s license or military ID or anything. I didn’t have anything. Idiot.

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Can you believe this idiot?!

The woman greeting people at the door saw me rummaging frantically through my bag and asked if I was OK. I told her my wallet wasn’t in my camera bag but I might have it in the car. I grabbed the kids and we ran back out, even though I knew it was pointless. I knew exactly where my wallet was: on the end table next to my laptop where I left it after I used my credit card online the night before. Standing next to the car with two kids staring at me I made another universe-splitting decision. Instead of calling the day a wash and heading for home, I headed back into the museum.

I didn’t have much of a plan at that point. I vaguely thought maybe they would accept a business card and an IOU for the admission fee (which wasn’t very much but was more than the nothing I had) and we could just forgo buying the big pile of books I had promised the kids from the gift shop. We had one book from home, so at least we could still get SOMETHING signed. Or maybe they could just give me one of the line passes they were handing out – I could make it home and back in 3 hours, which was still in time for the 2 pm signing but I was worried they would run out of tickets. But before I could even offer one of those as an option, the lady who had asked if I was OK was standing next to me, giving my kids pigeon tattoos and reassuring me we could figure something out.

I used to be the kid who cried in class any time a teacher even LOOKED at me harshly, so it’s not surprising I cried while I explained we were far from our house and I didn’t know anyone in Massachusetts and my husband was working and I just didn’t want to let the kids down so…. The lady, Rebecca, said they would be happy to take a credit card over the phone if there was someone I could call. Thank God my mother picked up on the 5th ring and said of COURSE she’d cover my admission. Rebecca suggested they write down the number and she would put it in a safe place so I could use it later in the gift shop to buy our books and my mom agreed. Mom asked if I was going to be able to get home without money – did I have enough gas? – and I assured her I could make it home (and I did, with 1/8th of a tank left). So lucky.

After handling everything for me smoothly and calmly and in the very kindest way possible, Rebecca handed me two free lunch coupons, good for one item from the food truck outside and said if I needed drinks she would buy us some. She explained now that I was inside all the events and crafts were free and she would be there all day and I should feel free to come find her if I needed anything, so I was just supposed to go and have a good time. And we did. We had an amazing time.

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Pigeon tattoo! I have one too.

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When I went to the book store to buy our books, I was nervous about explaining my credit-card-on-a-piece-of-paper-somewhere-behind-the-counter to the cashier, but as soon as I opened my mouth and said “I, uh…” she knew who I was and rang it up no problem (Mom, I’m paying you back ASAP). While the kids and I were playing, another staffer came up and asked if I had gotten everything worked out, then offered me cash for the drive home, since if she was traveling with kids she’d be nervous in my situation (I declined, but it was an amazing offer). When I went to get our 2 free lunch items, the girl in the truck gave us hot dogs and chips and drinks. Everyone else we talked to the entire day was kind and helpful and friendly and just…amazing. I don’t know if Rebecca got the entire staff together at some point and said “See that woman with the two ginger kids? She’s kind of an idiot, so be extra nice to her” or if everyone in Amherst, Massachusetts is just inherently a good person, but it felt like we were getting extra special treatment. I mean, we WERE getting special treatment. Everyone else had to bring their monies to get in.

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After we spent 4 hours enjoying the yard and crafts and movies and pigeon wall and chalk and library and story time and the museum galleries, we stood in the very first general admission line to get our book(sssss) signed. ┬áIt went quickly and was beautifully organized but the kids were kind of at the end of their ropes (Evan: I want to go HOOOOME. Caroline: I don’ wanna go HOOOOOOOME.) and I had used up all my threats and bribes and promises and was just hoping to get out without embarrassing myself even more than I already had. But we got up to where we could see Mo and the kids first perked up and then totally flipped out that he was RIGHT THERE! He looks like the dad from Knuffle Bunny! Mo! It’s MO! My friend MO! When it was our turn, someone took my camera to snap pictures, Rebecca opened all our books to the best signing page, and Mo drew a little picture in every one of our books. The kids watched him draw and shouted “Dinosaur!” or “Piggie!” and finally “PIGEON! IT’S THE PIGEON!!” I just stood there grinning like an idiot. It was great.

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All these are a little out of focus (the camera was on auto because I handed it to someone else and it focused on the sculpture in the background) but the kids look so happy I don’t even care.

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As we were leaving, I stopped by to thank Rebecca (who I think might be the Director of Development based on some website stalking, but I can’t be sure – I never got her last name) for being so helpful and saving our day. You know what she said to me? “You’re such a good mom.” The person who forgot her wallet, cried at the ticket booth, couldn’t stop her children from running and being loud, hissed at and threatened them in line, and was now a big, sweaty, exhausted mess. A good mom. Then she hugged me.

I cried in the car on the way home, but not because I was an idiot but because my faith in humanity had been renewed. It was a really awesome day.

I’m going to write a more concise, less rambling version of this and send it to the email addresses listed on The Carle’s website, since I’m not sure who to thank. And when I get my pennies from last month’s blog advertising I’m going to be buying a membership to show my support (the museum is a non-profit who relies on memberships and donations). Plus I’ll be buying the next year’s worth of birthday and Christmas gifts for everyone I know from their gift shop. It’s one of those instances when Pay It Forward doesn’t seem like enough, but I’m sure going to try.

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*In the cute little animated film version, it was pronounced “Nuffle”, which made me very happy.

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32 Responses to “A Western Massachusetts Fairy Tale (With An Appearance by Mo Willems)”

  1. Shari says:

    Oh, I LOVE this. It’s so refreshing to hear about such genuine compassion and good-heartedness. Makes the world seem like a lovely place again. I’m really glad Rebecca – and everyone – was able to help out and that the three of you had such a wonderful experience. :)

  2. LOVE!!! What wonderful folks they have there! I’m so glad they helped to make your day amazing, despite the wallet snafu (we’ve all been there!!)

  3. Misty says:

    I mean, did you have to post this while I’m on my period? I’m sitting at my desk at work sniffling like an idiot.

    Seriously, great story, and I’m so glad it all worked out.

  4. Kirsten says:

    Oh this is so sweet it’s making me cry… which I’m having to do really quietly cos my own little ginger is the next room having his guitar lesson and I suspect his teacher already thinks I’m a bit bonkers. What an amazing set of memories your kids will have and such a love of reading already x

  5. Amy says:

    Tearing up over here. How amazing.

  6. Lacey says:

    I just used the napkin from my Chinese food to dab some excess water from my eyes too. ;)

    Love this. So glad y’all had such a great day!

  7. Brigid Keely says:

    Aww, I’m so glad you guys were able to have a good time! I love when people pull together to help other people.

  8. Amy says:

    Yay! Best and happiest story I have read in forever. I can also get behind some ginger pigeons driving the bus.

  9. Barbra says:

    How Awesome!! I am tearing up, thank you for sharing. If I am ever in Mass, I would definitely visit that museum. I love hearing stories like this.

  10. Awwwwwwwwwwwwwww! How awesome!

    And you know, we live nearby and have never gone. I think we need to go spread some good karma!

  11. raincheckmom says:

    What a great story! I love how excited Evan was at seeing Mo!!!!

  12. Erin says:

    Wow! What a great story!!! :)

  13. JulieK says:

    Oh I love Mo Willems too! I heard him speak in NYC once and he showed us all how to draw the Pigeon!! :)
    I wanted the “K” in Knuffle to be silent but… I guess it’s not LOL :)
    Sounds like a VERY fun time was had here!

    • bebehblog says:

      No, it IS silent! Nuffle! Although in the second book the other little girl says “Kah-nuffle”, so I think it’s really a personal choice :)

      • Slea says:

        Nope it is Trixie (not the other little girl) who says “Kuh-nuffle.” Also I’ve heard Mo speak and he says it with the “K,” too.

        The other little girl saying, “Nuffle” was Mo’s way of acknowledging that people were confused and also his way of slipping the Trixie-authorized pronunciation in there. ;)

  14. Well now I’m crying too. What an awesome amazing experience. Those are some cool people up there in Massachusetts. I bet it’s because your gingers are so adorable:)

  15. Rebecca (not the same one from your story) says:

    I was there that day too. I did not notice you. If you were the frantic woman running after two kids then you know what? You blended in with everyone else! That museum is great. My daughter loves the craft studio. I hope your kids had fun making buses in there, and wire sculptures outside too.
    If a staff member hadn’t been able to help you with admission I’d be willing to bet others in line would have stepped up. It’s just the kind of magic that would happen there. I’m glad Rebecca was on her toes and made sure you all had a great time!

    • bebehblog says:

      I read there were 700 people there that day, so I’m not surprised you didn’t notice us – but everything was run so well it definitely didn’t feel like 700 people!

  16. Amy Benoit says:

    YOu are a GREAT mom! My kids are now in high school and college and it makes me feel happy to know that good people do exist not only to help us out in the present but to set an example for the future.
    The Carle is a fabulous place!

  17. Heather says:

    I love this story!! We went to the Carle the first weekend he was there and also encountered not only the AMAZING Rebecca (who, honestly, was so super nice every single time we saw her), but the entire wonderful staff who helped make what could have been a completely chaotic day a great one!

    And of course, Mo was awesome too :)

    Thank you for sharing this wonderful story; you ARE a great mom!

    • bebehblog says:

      I’m not at all surprised to hear other people have met and had great experiences with Rebecca and the whole staff.

  18. Rebecca says:

    What a wonderful experience. The lovely Rebecca aside.

    That museum looks like so much fun and Mo? HE looks like so much fun, too. I love when children’s authors/characters/etc are really and truly awesome in person. That first picture of Evan and Mo is just fantastic. ALL the photos are fantastic.

    And then there’s Rebecca. I teared up reading this. To see someone be so nice, so generous, so accommodating in a world where that seems like an urban myth…. I’m just speechless. I agree – paying forward just doesn’t seem like enough. I would absolutely be sending emails to everyone, buying memberships, buying all the things. Those kinds of places are where I want to spend my money. And my time.

    Great story and a great memory. :)

  19. Betsy says:

    I LOVE, LOVE stories of kindness, like this one. With a lot of crappy stuff going on everyday, it’s people like these folks who make the world a better place.

  20. Peng says:

    love your story! i would have cried too and i am glad things worked out wonderfully.

    we were last at the Carle during their Fairy Festival. i was with my daughter and her best friend and even if it was a mess of people and activity, each of the volunteers were so gentle and helpful, not hurrying and genuinely admiring the kids’ creations.

    question: how do i follow your blog? i can’t seem to find the subscribe button. thanks!

    • bebehblog says:

      The Fairy Festival sounds like fun! I can’t wait to be a member and start attending all the fun stuff.

      If you want to subscribe through the RSS feed, the link is the second circle in the social media buttons above my picture. If you have Bloglovin (now that Google Reader is gone, they’re my favorite!) the button is right below the Facebook widget in the sidebar. Or you can “like” the page on Facebook! Thanks so much, I’m flattered you want to keep reading.

  21. Lois/Mom says:

    I have a running nose and tears in my eyes as I read this, and I will tell you why. I am Rebecca’s real mommy. I knew before her name was even mentioned that it was she who was the helper. I am not the least bit surprised by her sweet solicitous treatment of this mom. I will tell you that she was just putting herself in that mom’s place and treating another person the way she would hope to be treated. I am so thrilled to read this story, because it the only way I would have heard about it. She would not have considered it remarkable enough to mention to me what she had done. This is her nature and why she fits so beautifully at this wonderful museum.

  22. Janine says:

    So glad your first Carle Museum experience was so positive! Your story only tells half of the goodness that is the staff at this amazing place that brings me back month after month. I rarely miss an event, and often attend solo or with borrowed children. (My own kids are grown.) The staff there never make me feel like I don’t belong or that they are not happy to have me a part of the day. I have been a proud member for many years and have introduced The Carle to so many people, and will continue to do so as long as I can. I hope to see you there some time!

    As for the ‘K’, Mo didn’t pronounce it, but I agree that it is a personal preference. I don’t say the ‘K’ either.

  23. Rebecca says:

    What a beautiful story! it brought tears to my eyes! I *almost* made it to this event. Someday this Californian will make it to The Carle. Pat on the back for you, you wonderful mom!

  24. Alison says:

    Yup, the folks in Amherst are pretty much all rather great.

    So glad you had a great visit to the fabulous Carle. All’s well that ends well!

  25. Animom says:

    Of course you are a great mom! And like everyone else, I cried too. Yay for good people!

  26. […] me know. If you’ve been to any of these and have tips, also let me know! We’ve been to The Carle, KidCity, Springfield and the Mystic Nature Center before, but the rest are all new (or mostly new, […]

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